Grow Your Business
Through Your People.

Hello. I am Jeff Ross.
I help people grow. And helping SME owners grow their business through their people.

I am an experienced business leader, coach, and course creator with a strong track record in driving organizational growth and cultural transformation across international luxury retail, hospitality, and tech sectors.I build and facilitate workshops tailored to real-world challenges, guiding teams and leaders toward sustainable growth.My career spans over two decades, including roles such as General Manager at Batgroup SA and Store Leader at Apple Retail Switzerland, as well as different operational and leadership roles in Hospitality across Europe, the Middle East and South East Asia, where I was leading high-performing teams, managing change projects, business integration and customer experience initiatives.Certified in the St. Gallen Coaching Method and holding credentials in project management and Six Sigma, I blend practical skills with deep industry insight. My workshops focus on empowering participants to harness their strengths, develop resilience, and adopt a mindset of continuous improvement. Fluent in five languages, I bring a culturally rich perspective to my coaching and training sessions, creating inclusive and engaging learning environments.

What I do

I enable SME owners to grow and expand their business through people.I do this through coaching the founder, developing talent and as sparring partner of the owner for strategic planning across all functions.The impact of this is a high performing & engaged team, clarity of thought on your business strategy and getting the results you want to achieve.I offer my services in English, German and French.


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